Privacy Policy

Information We Collect

We may collect and process the following categories of data:

Personal Information

• Full Name

• Email Address

• Phone Number

• School or Institution Name

• Designation (Student, Teacher, Parent, Staff and Admin)

• Login Credentials (encrypted)

Educational Data

• Attendance Records

• Grades and Academic Performance

• Timetable and Class Schedule

• Fee payment history

• Homework and Assignments

Device and Usage Data

• Device Id and Model

• IP Address

• OS version

• App usage behaviour

• Crash Logs

How We Use Your Information

We use the information we collect for the following purposes:

• Authentication & Access

  To authenticate users and provide access to the App Managing academic records and user profiles

• Service Improvement

  To improve app functionality and user experience Analytics and performance optimization

• Communication

  To communicate updates, notices, and alerts Educational notifications and announcements

• Legal Compliance

  To comply with legal obligations under Nepalese law Educational regulatory requirements

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties.

However, we may disclose your information in the following circumstances:

Educational Institutions: To educational institutions and administrative users of SEMIS

Legal Requirements: To law enforcement or government authorities as required by Nepalese law

Service Providers: To trusted service providers who assist us in operating the App (under strict confidentiality agreements)

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information:

• End-to-End Encryption

  All data transmissions are encrypted using industry-standard protocols

• Secure Authentication

  Multi-factor authentication and protected login protocols

• Regular Security Audits

  Continuous monitoring and security assessments

Despite these measures, no method of transmission or storage is 100% secure. We are committed to notifying users in case of any data breach as required under the Privacy Act 2075 (2018).

Children's Privacy

Special Protection for Minors: SEMIS may be used by students below 18 years of age under supervision.

In cases where the app is used by minors:

• Parental Consent

  Parental or institutional consent is required for data processing

• Supervised Use

  Usage must be under proper supervision

• Direct Collection

  We do not knowingly collect data directly from children without proper consent

Your Rights Under Nepalese Law

As per the Privacy Act 2075 (2018), you have the following rights regarding your personal information:

• Access Rights

  Access and review your personal data

• Correction Rights

  Request correction or deletion of inaccurate data

• Consent Withdrawal

  Withdraw consent (subject to limitations)

• Complaint Rights

  File a complaint with relevant authorities

Important Note: Withdrawal of consent may be subject to limitations where data is required for educational or administrative purposes.

How to Exercise Your Rights: Contact us using the information provided below to exercise any of these rights.

Third-Party Services

External Links: The SEMIS App may contain links or integrations with third-party services.

Please note that:

• We are not responsible for the privacy practices of external services

• Third-party services have their own privacy policies

• We recommend reviewing their privacy policies separately

• Your interactions with third-party services are governed by their terms and policies

International Data Transfers

We primarily store and process your data within Nepal. However, if data is stored on cloud platforms with international servers:

We ensure such transfers comply with applicable Nepalese laws Necessary safeguards are implemented to protect your data Data protection standards are maintained across all locations We monitor compliance with international data protection requirements

Data Storage: Primarily stored in Nepal with international compliance

International Data Transfers

Policy Updates

We reserve the right to update this Privacy Policy as needed. When we make changes:

• App Notifications

  Changes will be posted within the SEMIS App

• Website Updates

  Updated policy will be published on our website

• Continued Use

  Your continued use of the App constitutes acceptance of the revised policy

• Notification

  Significant changes may be communicated through the app or email

We encourage you to review this policy periodically to stay informed about how we protect your information.